STENFLEX® Data privacy statement

Data privacy statement


The following text serves to inform you of how we process your personal information for purposes of our internet service.

Further information on the principles of data processing can be found here.


STENFLEX® Rudolf Stender GmbH, Robert-Koch-Str. 17, 22851 Norderstedt



We process your personal information in the following instances:

a.  If you visit our website, information will automatically be sent to our website server from the browser used on your end device. This information is stored temporarily in a so-called log-file. The following information is recorded without any action from you and saved until automatic deletion:

IP address of the requesting computer,

 Date and time of access,

  • Name and URL of the retrieved file,
  • Website from which the access occurs (referrer URL),
  • Browser used, and possibly your computer's operating system and the name of your access provider.

Furthermore, when you visit our website we uses cookies and analysis services. You can learn more in the section "Analysis Tools".

b. For a service request we offer you the opportunity to contact us through a contact form provided on the website. You are required to fill out the fields provided so that we know who the request is from and how to process the feedback.

c. If you would like to send us an application for an advertised job posting or of your own accord, we will process the documents and personal information that you provide to us.

  • For applications, including initiative applications, that you send to, we require your name, address and other contact info, data of birth, place of birth and nationality, and papers that verify your qualifications. You may also voluntarily send other data to us that you feel would be beneficial to consideration for employment.

Further information on the principles of data processing in the application procedure can be found here.

d. On our page we offer you the opportunity to register. The data provided for this registration that are apparent from the fields in the registration form will solely be retrieved and stored to manage your account. On our page we also save your IP address as well as the data and time of your registration.

e. Registration for our newsletter – we retrieve your email address when you sign up for our newsletter.



We solely use the data that you actively share with us for the respectively agreed purpose and only to the extent required.

a. We process the specified data for the following purposes:

  • To ensure a smooth connection establishment of the website,
  • To ensure comfortable usage of our website,
  • To evaluate system security and stability, and
  • For other administrative purposes.

The legal basis for the processing of data is Art. 6 para. 1 s. 1 lit. f GDPR. Our justified interest stems from the above listed purposes for data retrieval. In no instance will we use the retrieved data to identify you as an individual.

b.  Data processing for purposes of a service request with us occurs on the basis of Art. 6 para. 1 s. 1 lit. b) GDPR, in turn based on a pre-contract measure. If a contract comes to be, the data will be integrated into our customer management system. The data will not be processed for any other purposes.

c.  The data processing serves to justify and conduct an employment relationship as per Art. 88 GDPR in conjunction with § 26 BDSG. Upon a positive decision, the personal information will be integrated into our personnel file and will pursue "employee management" objectives.

d. If you are registered with us, we use your data to manage your account, and in the event that a third party misuses your data and registers on our website with this data without your knowledge, to protect ourselves as per Art. 6 para. 1 s. 1 lit. b) GDPR.

e.  If you have provided your explicit consent as per Art. 6 para. 1 s. 1 lit. a) GDPR, we will use your email address to regularly send you our newsletter.


Your information is not forwarded to third parties for purposes other than those listed.

We only provide your personal information to third parties if:

  • You have expressed your explicit consent as per Art. 6 para. 1 s. 1 lit. a GDPR,
  • Such provision is required as per Art. 6 para. 1 s. 1 lit. f GDPR to assert, exercise or defend legal claims and there is no reason to assume that you have an overwhelming, justified, defendable interest in the non-forwarding of your information,
  • There is a legal obligation to forward your information in accordance with Art. 6 para. 1 s. 1 lit. c GDPR, and
  • This is legally permissible and required to entertain contract relationships with you as per Art. 6 para. 1 s. 1 lit. b GDPR.

Data is only sent to third countries if you have provided us with your consent to this end.


Duration of storage of the personal information

a)  Cookies are stored in your browser as so-called session cookies, meaning that your browser will delete them after you leave the website. In this case the duration of the storage period depends on the technical functionality of your browser.

b) Personal information provided to us in relation to a service request on our website will only be stored for the duration of the processing period for the request. If a contract comes to pass, the information you provide can generally be stored in our customer management system for 10 years if there is no other legal obligation that compels us to store it for a longer period of time.

c)  In the event of the following circumstances the retrieved personal information will be:

a. Cancellation: stored for at least three months. In turn the maximum storage duration is six months.

b. Suspension: our storage periods apply. The information concerning you will be provided to you in the event of suspension.

d)  Personal information disclosed to us in relation to registration on our website will only be stored for as long as the account exists. Because a contract came to pass beforehand, the information you have provided will generally be stored in our customer management system for 10 years if there is no other legal obligation that compels us to store it for a longer period of time.

e)  We will store the personal information you have disclosed until revocation.

We note that we will delete your information if we are not permitted to store it (especially if the information is inaccurate and correction is not possible). Instead of being deleted it will be blocked if there are legal or objective circumstances that prevent deletion (such as special retention obligations due to commercial and fiscal regulations).


If your personal information is processed on the basis of justified interests as per Art. 6 para. 1 s. 1 lit. f GDPR, you have the right as per Art. 21 GDPR to appeal the processing of your personal information for reasons stemming from your particular situation, or if the appeal is against direct advertising. In the latter instance you have a general right to appeal that we will implement without you having to disclose a particular situation. If you would like to exercise your right of revocation or objection, you need only send an email to 


The affected person has the right to disclosure of their respective personal information as well as to the correction or deletion thereof, as well as limitation of the processing. They also have a right to appeal the processing. 


The affected person has the right to the transferability of data.


You have the right to file a complaint with the supervisory authority. 


You have no legal obligation to provide personal information. If you have opened a customer account, that is the information you have provided.


Under certain circumstances there may be automated profiling with the objective of evaluating personal aspects. We implement these profiling measures in the following instances:

Because of legal and regulatory stipulations we are obligated to combat money laundering, the financing of terrorism, and crimes that jeopardise assets. Evaluations of data are also conducted to this end (such as comparison with legally stipulated lists).

Analysis TOOLS

We use cookies on this website. These are small files that your browser automatically creates and stores on your end device (laptop, tablet, smartphone, etc.) when you visit our page. Cookies do not harm your end device, do not contain any viruses, Trojan horses or other malware.

The cookie stores information created in relation to the specific end device that you are using. However, this does not mean that they directly identify you to us.

The usage of cookies serves to make the usage of our service more comfortable for you. We thus use so-called session cookies to detect that you have already visited individual pages of our website before. These are deleted automatically after you leave our website.

Furthermore, in order to optimise user-friendliness we also utilise temporary cookies that are stored on your end device for a certain, defined period of time. If you visit our page again to utilise our services, it is automatically detected that you have visited us before, as well as which information and settings you used, so that you do not have to input this information again.

We also use cookies to statistically document usage of our website and for analysis purposes to optimise our service for you. When you visit our website again these cookies allow us to automatically detect that you have visited us before. These cookies are automatically deleted after a certain period of time.

The data processed by cookies are required for the aforementioned purposes to protect our justified interests as well as those of third parties as per Art. 6 para. 1 s. 1 lit. f GDPR.

Most browsers automatically accept cookies. However, you can configure your browser to ensure that no cookies are stored on your computer, or that you are always notified before a new cookie is installed. However, complete deactivation of cookies may prevent you from being able to use all of the functions of our website.

a) Tracking-Tools

The tracking measures listed below and implemented by us are conducted on the basis of Art. 6 para. 1 s. 1 lit. f GDPR. With the tracking measures that we use we wish to ensure an as-needed design and continuous optimisation of our website. We also utilise the tracking measures to statistically record the usage of our website and to evaluate it so that we may optimise our service for you. These interests are justified in accordance with the aforementioned regulation.

The respective data processing objectives and data categories can be found in the respective tracking tools.


      I.        Google Analytics

For purposes of as-needed design and continuous optimisation of our pages, we use Google Analytics, a web analysis service of Google Inc. ( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereafter "Google"). In this regard pseudonymised user profiles are created and cookies (see item 4) are used. The information about your usage of this website created by the cookie, such as

  •  Browser type/version,
  •  Operating system used,
  •  Referrer URL (the site previously visited),
  •  Host name of the accessing computer (IP address),
  •  Time of server request,

is sent to a Google server in the USA and stored there. The information is used to evaluate usage of the website, to compile reports of website activities, and to render other services associated with website usage and internet usage for purposes of market research and as-needed design of these webpages. This information is also forwarded to third parties if such is legally required or if third parties are ordered to process this information. Your IP address will never be consolidated with other data by Google. The IP addresses are anonymised so that allocation to an individual is not possible (IP masking).

You can prevent the installation of cookies via a corresponding setting in your browser software; however, we note that in this instance you may not be able to completely use all functions of this website.

You can also prevent the recording of the information created by the cookie and concerning your usage of the website (incl. your IP address) as well as the processing of this information by Google by downloading and installing a browser add-on (

Furthermore, Google offers a deactivation option for the most common browsers that gives you more control of which data are recorded and processed by Google. Should you activate this option, no information about your visit to the website will be disclosed to Google Analytics. However, this activation does not prevent information from being sent to us or other web analysis services that we use. You can find more information about the deactivation option provided by Google as well as the activation of this option at:

Instead of the browser add-on, in particular for browsers on mobile end devices, you can prevent the recording by Google Analytics by clicking on this link. This will set an opt-out cookie that prevents the future recording of your data when visiting this website. This opt-out cookie only applies to this browser and only to our website, and will be stored on your device. If you delete the cookies in this browser, you must reset the opt-out cookie.


     II.        Privacy policy Google Maps


This website uses the product Google Maps from Google Inc. By using this website you agree to the recording, processing and usage of the automatically retrieved data by Google Inc., its representatives and third parties.

The usage of Google Maps and the information obtained through Google Maps is based on the Google terms of use

as well as the additional terms of use for Google Maps



When you visit the website we use the common SSL procedure (secure socket layer) in conjunction with the respectively highest level of encryption supported by your browser. This is generally a 256 bit encryption. If your browser does not support 256 bit encryption, we utilise 128 bit v3 technology. You can tell if a certain page of our internet presence is encrypted by the uniform appearance of a key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures to protect your data against random or deliberate manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in accordance with technological advancement.


This privacy policy is currently valid and was updated in April 2018.

The further development of our website and offers provided through it, or changed legal or official regulations, may necessitate changes to this privacy policy. You can always find and print the respectively current privacy policy on the website.

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